Email Phone
Care Team

24/7, press 0 for emergencies

Staffed M-F 6:30 a.m. - 5 p.m.

careteam@uw.edu 206-685-1900

We believe in providing exceptional service anywhere, anytime. The way we do this is by promoting a user-friendly experience designed on delivering relevant information in a timely manner. We approach our work from the perspective of our campus partners and design a customer experience which is responsive, engaging and adaptable. Deep collaboration and cross-pollination of our departmental units allows us to deliver the most up to date information and coordinate cross-functional service provision by effectively routing work throughout our organization.

We do everything in our power to make our organization easy to do business with.

We can assist you with:

  • General facilities related inquiries
  • Submitting a new service request
  • Billing questions and invoice inquiries
  • ​Guidance on next steps in the workflow
  • Service request follow up or feedback
  • Workflow audits and follow up
  • Work order metrics and analysis
  • Service schedule and recovery support
  • And anything else you can think of!