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Facilities Services

Serving today...Preserving tomorrow.

Contact FS Customer Care Team

Email Phone
Care Team

24/7, press 0 for emergencies

Staffed M-F 6:30 a.m. - 5 p.m.

careteam@uw.edu 206-685-1900

We believe in providing exceptional service anywhere, anytime. The way we do this is by promoting a user-friendly experience designed on delivering relevant information in a timely manner. We approach our work from the perspective of our campus partners and design a customer experience which is responsive, engaging and adaptable. Deep collaboration and cross-pollination of our departmental units allows us to deliver the most up to date information and coordinate cross-functional service provision by effectively routing work throughout our organization.

We do everything in our power to make our organization easy to do business with.

We can assist you with:

  • General facilities related inquiries
  • Submitting a new service request
  • Billing questions and invoice inquiries
  • ​Guidance on next steps in the workflow
  • Service request follow up or feedback
  • Workflow audits and follow up
  • Work order metrics and analysis
  • Service schedule and recovery support
  • And anything else you can think of!

Other Contacts

If you’re new to FS or unsure of who to contact, we encourage you to contact the Care Team. If you’re familiar with FS and know what group you want to contact, you’ll find those below.
Email Phone
CEI Accident Reporting
877-443-5777
Fleet Services - Accident Reporting
877-443-5777
Fleet Services - Fuel Station/Car Wash

M-F 7 a.m.-3:45 p.m.

206-221-3594
Fleet Services - Maintenance

M-F 6 a.m.-3:45 p.m. (Call to schedule appt.)

fsshop@uw.edu 206-685-1564
Fleet Services - Rental Office

M-F 7:30 a.m.-3:45 p.m.

fsrent@uw.edu 206-221-3594
Fleet Services - Roadside Assistance
866-329-3471
Fleet Services - Safety Office

M-F 7 a.m.-3:45 p.m.

tssafety@uw.edu 206-221-6838
FS Strategy

Monday - Friday, 8 a.m. to 5 p.m.

fsimprovement@uw.edu
HSE Lost and Found
206-685-3146
Lock Shop
lockshop@uw.edu 206-543-9014
Minor Capital Repairs Program
fsmincap@uw.edu
Moving Services

M-F 7:30 a.m.-4 p.m.

moving@uw.edu 206-685-2797
NightRide Lost and Found
206-300-9087
Records
records@uw.edu 206-616-4474
Regulated Materials Office
asbestos@uw.edu 206-685-3357
Resource Conservation Program
rcminfo@uw.edu
Shutdown Requests - South Campus
206-543-4962
Shutdown Requests - Upper Campus
shutdown@uw.edu 206-682-1480
Technology Services
fs-tech@uw.edu 206-685-4129
Transportation Services

Office staff hours: M-F 7:30 a.m. - 5 p.m 

ucommute@uw.edu 206-221-3701
UW Recycling

Office staff hours: M-F 7:30 a.m. - 4 p.m (Publications Services Building opens at 8 a.m.)

recycle@uw.edu 206-685-2811
UW Shuttles

M-F 7:30 a.m. - 4 p.m.

shuttles@uw.edu 206-685-3146
UW Shuttles Inclement Weather
206-685-3146
UW Surplus

M-F 7:30 a.m.-4 p.m.
Surplus Delivery: 8 a.m.-12:30 p.m.

surplus@uw.edu 206-685-1573