We believe in providing exceptional service anywhere, anytime. The way we do this is by promoting a user-friendly experience designed on delivering relevant information in a timely manner. We approach our work from the perspective of our campus partners and design a customer experience which is responsive, engaging and adaptable. Deep collaboration and cross-pollination of our departmental units allows us to deliver the most up to date information and coordinate cross-functional service provision by effectively routing work throughout our organization.
We do everything in our power to make our organization easy to do business with.
We can assist you with:
- General facilities related inquiries
- Submitting a new service request
- Billing questions and invoice inquiries
- Guidance on next steps in the workflow
- Service request follow up or feedback
- Workflow audits and follow up
- Work order metrics and analysis
- Service schedule and recovery support
- And anything else you can think of!