We fix what is broken and keep everything else working properly. Equipment maintenance services include repairs to departmental furniture and equipment including, but not limited to, file cabinets, chairs, tables, fume hoods, freezers, ice machines, centrifuges, stills, purification/filtering systems.
Emergencies are unplanned maintenance events that pose a risk to safety, property or critical operations. We respond and stabilize within one business day.
High priority situations are unplanned maintenance events that pose a risk to business operations or environments and have the potential to escalate into an emergency event. We respond and stabilize within one business day, and correct within seven business days.
Routine corrective maintenance includes repairs, replacement or restoration. We respond within four to seven business days and correct within 25 business days.
Planned work is scheduled to be completed at a designated time and date.