We fix what is broken and keep everything else working properly. If you have leaks, squeaks, breaks, graffiti, strange noises, smells, or issues with your clocks, sprinklers, fire alarms, elevators or room temperature (HVAC), UW Facilities is here for you.
Emergencies are unplanned maintenance events that pose a risk to safety, property or critical operations. We respond and stabilize within one business day.
High priority situations are unplanned maintenance events that pose a risk to business operations or environments and have the potential to escalate into an emergency event. We respond and stabilize within one business day, and correct within seven business days.
Routine corrective maintenance includes repairs, replacement or restoration. We respond within four to seven business days and correct within 25 business days.
Planned work is scheduled to be completed at a designated time and date.