person sits at desk with two screens

Getting help from Facilities just got easier

New system makes process faster, more user-friendly

A professor needs a new keypad lock. A research scientist wants a wall in their office painted. A first-year student living in McCarty Hall notices a light flickering. A visitor to campus reports an overflowing toilet in the HUB. 

These are some of the kinds of requests coming into UW Facilities (UWF) every week, which are then resolved by the hundreds of front-line staff who take…