Transportation Services staff are available to help you at gatehouses Monday through Friday from 6 a.m. until 9 p.m. and on Saturdays from 7 a.m. until noon.
Mobility impaired customers who are eligible for the transit services below can pay for trips with their U-PASS.
King County Metro Accessible Services: Contact the ADA Paratransit Program at 206-205-5000 (TTY Relay: 711). When booking your ride tell the service representative that you have a U-PASS.
Community Transit Dial-A-Ride (DART): Call 425-347-5912 and tell the operator you’re going to pay for your rides with a U-PASS. When boarding the shuttle you’ll need to show your pass to the driver.
Kitsap Transit ACCESS: When scheduling a ride on ACCESS tell the customer service representative that you are a U-PASS member. They will verify your U-PASS and record it. It is not necessary to show your pass to the driver.
Pierce Transit SHUTTLE: Call 253-581-8000 and tell the customer service representative you have a U-PASS.
Everett Transit Para Transit: When scheduling a ride let the customer service representative know you are paying with a U-PASS. When boarding the shuttle show your pass to the driver.
Inter-county paratransit transfer trips
Riders who book an inter-county paratransit transfer trip with their home agency pay only for their home agency shuttle, and therefore only need to tell that agency that they have a U-PASS. Riders who book a trip through a different transit agency are expected to pay full fare for that trip, and therefore should tell that agency that they have a U-PASS.
- For example: an Everett Para Transit customer booking an inter-county trip from Everett to Tacoma would notify Everett Para Transit that they have a U-PASS. Everett Para Transit would schedule the round trip, and the rider would only pay full fare each time they board Everett Para Transit (the home agency) no matter how many shuttles they ride. If the same customer calls King County Metro to book a trip from Seattle to another destination in King County, they would need to tell Metro that they have a U-PASS.